Frequently Asked Questions
Everything you need to know about your GODA beauty experience.
Are GODA products suitable for sensitive skin?
Yes, all GODA products are dermatologically tested and formulated with clean, non-irritating ingredients. However, we always recommend performing a patch test on a small area of skin before full application.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's journey in real-time.
What is your return policy for opened products?
Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you experience an adverse reaction, please contact our support team to discuss our satisfaction guarantee.
Does GODA test on animals?
Absolutely not. GODA is a 100% cruelty-free brand. We do not test our finished products or ingredients on animals, nor do we work with suppliers who do.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. International shipping times vary by location but typically range between 7-14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.